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Frequently asked questions

What is the turnaround time from my shoot to receiving my photos?
Around one to two business days.

Can I bring my own hair and makeup artist or do you provide one?

No. Not everyone needs this, wants this, or can afford this. I do not work with any but you are welcome to hire your own.

This will be discussed more in a follow up email after your deposit is received.

What is your refund policy?
There are no refunds unless there was a technical issue on my end. It's your job to convey clearly what you want to achieve with our time together. I send an incredibly detailed email with everything you need to prepare for a great shoot.

What is your reschedule policy?
You may reschedule once as long as there is 24 hours notice or more. Cancelling within 24 hours will cost an extra $75.00 to be rescheduled. 
No exceptions. 

But Brad, what if YOU have to reschedule? 
Because I am a working actor I reserve the right to reschedule your session if I have booked an acting gig that overlaps with your session. You will be given plenty of notice of course. 

What forms of payment do you accept?

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